Cloud, AI, and Notifications

Q

How do I configure pest detection?

You can select from the following three AI detection modes on the web management screen.

1. Difference detection: Detects changes (anomalies) by comparing with past images. Sensitivity can be adjusted in 5 levels.

2. Specific pest detection “Cockroach”: Detects the presence of a specific pest (cockroaches).

3. Specific pest detection “Booklouse”: Detects the presence of a specific pest (booklice).

For setup instructions, see Change AI settings (for project administrators).

Q

How am I notified when a change is detected?

You will receive an alert email, and in the camera image list on the web management screen, the frame of the photo in which a change was detected is marked in red.

For details, see How to View Camera Images and How to handle a detection email.

Q

Why is a difference detected even though there appears to be no change from the previous image?

AI difference detection does not compare with only the single previous image; it detects changes against the trend of several recent images. The camera compares with the most suitable past images for lighting conditions such as day and night, so until the base image has been updated, an image from several shots earlier may be used for comparison and a difference may be detected.

Q

How long is image data stored?

Captured photo data is stored in the cloud for one year and can be viewed at any time. Data is automatically deleted after one year, so please download and keep any data you need in advance.

Q

Can I view the management screen on a smartphone?

Yes, viewing and operating on smartphones is supported.

Q

How many cameras can be registered in one project?

There is no limit on the number of cameras. However, managing too many cameras can become cumbersome, so we recommend creating separate projects for each site or floor.

For how to create a project, see How to Create a Project (for space administrators).

Q

Can a camera that has already been installed be moved to another site (another project)?

Yes, but deleting a project or moving a camera deletes all past photo data taken up to that point. Be sure to download any data you need before moving the camera.

For how to delete a camera, see How to Delete a Camera (for project administrators).

Q

Is the management screen available in English?

Yes, it supports two languages: Japanese and English. On a PC, you can switch languages from “Language” at the bottom left of the screen. On a smartphone, open the menu at the top right of the screen and switch from “Language”.